How do I get a reprint?

Our team works hard to bring you high quality photo gifts. We're sorry your order didn't arrive as expected. We would be happy to assist you with a reprint so that we can quickly correct the problem.

If you are unhappy with your purchase for any reason, please contact our customer service team within 15 days of receiving your order to request a reprint. 

  • Please take a photo of the product, and then email it to with your order number in the subject line and a brief description of the issue. 
  • To ensure quality, we may request a return of your original order or images of your original order. 

We will be able to initiate a reprint as soon as we receive this information from you.

Pinhole Press is not responsible for errors related to: spelling, grammar, punctuation, or accuracy of your text.

A warning message will appear if you use a low resolution image. If you choose to continue with that image, it is at your own risk.

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