Our team works hard to bring you high quality photo gifts. We're sorry your order didn't arrive as expected.
If you are unhappy with your purchase for any reason, please contact our Customer Support team within 15 days of receiving your order to request a reprint.
- Please take a photo of the product, and then email it to support@pinholepress.com with your order number in the subject line and a brief description of the issue.
- To ensure quality, we may request a return of your original order or images of your original order.
Once we receive this information from you, we will review everything with our Production Team to determine the best next steps. Reprint requests are evaluated individually and are not guaranteed for all issues.
Pinhole Press is not responsible for errors related to: spelling, grammar, punctuation, low resolution images, accuracy of your text, or default text not removed during customization
A warning message will appear if you use a low resolution image. If you choose to continue with that image, it is at your own risk.
Comments