OVERVIEW

If you need to contact us, email support@pinholepress.com. We are available Monday-Friday, 9am - 5pm ET.

• ★ Why is my favorite product being retired?
• Is this product already gone? What is the last-chance date to purchase?
• Will I lose my saved products?
• What happens to my saved projects that use a retired product?
• Can I reorder a book or item I’ve already purchased?
• Can I edit or reorder products I’ve already created or purchased?
• Will retired products be replaced with new options?
• How do I find a replacement product?
• I’ve made this same item every year. What do I do now?
• What if there is a problem with my discontinued product and I need a reprint?
• Will my project automatically convert to a different product?
• Will Customer Support help me migrate my project?
• Will retired products come back seasonally or in the future?
• Is there someone I can talk to about my specific situation?